An FFFF code on your AirTouch console could point to a breakdown in communication or power between the AirTouch gateway and your ducted air conditioning unit. In plain terms, the AirTouch console can no longer “talk” to the AC unit, which is often because the unit isn’t receiving power at all.
This is one of the more common AirTouch alerts homeowners come across, and in many cases it’s caused by something simple at the switchboard or outdoor unit rather than a fault with the AirTouch system itself. It can also stem from a wiring issue between the AirTouch gateway and the AC unit, or a gateway that hasn’t been configured correctly during installation.
Send us the code and a photo of the display, and a Ford & Doonan technician will get back to you. Please don't reset the unit before you take the photo.
(08) 9331 8800