Sometimes an AC unit simply disappears from the list of tiles on your AirTouch touchscreen or in the app, rather than showing a fault code. This happens because the AirTouch system has lost communication with that particular unit and can no longer confirm it’s there.
This is most often related to power to that specific AC unit rather than a problem with AirTouch itself, though wiring, configuration and unit faults can also be behind it. It’s worth noting this can affect one unit in a multi-unit setup while the others keep working normally.
Send us the code and a photo of the display, and a Ford & Doonan technician will get back to you. Please don't reset the unit before you take the photo.
(08) 9331 8800