Our vision is always to go the extra mile for our customers. Our passion for premium quality air conditioning units, ground-breaking system designs and top notch customer service has enabled Ford & Doonan to grow from just two people to over 125 today.
Ford & Doonan began back in 1985 when the founders discovered a gap in the market for a company that not only continually worked to create more advanced air conditioning designs but also could offer premium customer service. The company currently has eight branches in Perth and 10 branches across Western Australia, each with multiple specialist divisions and service departments.
STORE OPENINGS. Victoria Park store opens
STORE OPENINGS. Clarkson store transitions from company to franchise store
2023 HIA WA Best Customer Service – Supplier
2023 Master Builders Best Customer Service – Supplier
2022 HIA Best Customer Service Award
2021 HIA Best Customer Service – Supplier
MASTER BUILDERS ASSOCIATION 2021 Best Customer Service
Ford & Doonan win 2020 HIA Best Customer Service – Supplier
Joondalup franchise opens, Clarkson company store opens.
MBA CUSTOMER SERVICE AWARD WINNER – Supplier 2020
MBA CUSTOMER SERVICE AWARD WINNER – Supplier 2019
MBA CUSTOMER SERVICE AWARD WINNER – Supplier 2018
HIA WA CUSTOMER SERVICE AWARD WINNER 2017
RISING STAR 2016 – LARGE BUSINESS WINNER
OPENED EIGHTH FRANCHISE – MORLEY
MASTER BUILDER ASSOCIATION BEST CUSTOMER SERVICE AWARD 2016
FINALIST for MASTER BUILDER ASSOCIATION CUSTOMER SERVICE AWARD 2015
HIA CUSTOMER SERVICE AWARD 2014
OPENED SEVENTH FRANCHISE – BUSSELTON.
TRAINER OF THE YEAR AWARD
OPENED SIXTH FRANCHISE – MIDLAND.
WEST PERTH SOLD AS A FRANCHISE.
OPENED FOURTH FRANCHISE – BUNBURY.
OPENED THIRD FRANCHISE – CANNING VALE.
OPENED SECOND FRANCHISE – OSBORNE PARK.
OPENED FIRST FRANCHISE – MANDURAH.
BUSINESS NEWS 40 UNDER 40 AWARD.
WON ENTREPRENEUR OF THE YEAR (WA REGION) YOUNG CATEGORY.
30 EMPLOYEES AND WON THIRD TELSTRA SMALL BUSINESS AWARD ( LESS THAN 50 EMPLOYEES).
ACHIEVED FOURTH ENTRY INTO BRW FASTEST 100 GROWING AUSTRALIAN COMPANY.
ACHIEVED THIRD ENTRY INTO BRW FASTEST 100 GROWING AUSTRALIAN COMPANY.
ACHIEVED SECOND ENTRY INTO BRW FASTEST 100 GROWING AUSTRALIAN COMPANY.
ACHIEVED FIRST ENTRY INTO BRW FASTEST 100 GROWING AUSTRALIAN COMPANY. OPENED SHOWROOM TO CITYWEST – WEST PERTH.
15 EMPLOYEES AND WON SECOND TELSTRA SMALL BUSINESS AWARD (LESS THAN 50 EMPLOYEES) WON OVERALL SMALL BUSINESS OF THE YEAR WA. BUILT KARDINYA HEAD OFFICE.
5 EMPLOYEES AND WON FIRST TELSTRA SMALL BUSINESS AWARD (LESS THAN 6 EMPLOYEE’S CATEGORY).
EXPANDED AND MOVED INTO WELLINGTON STREET OFFICE PERTH. HIRED FIRST EMPLOYEE, DELETED REFRIGERATION SERVICE FROM THE COMPANY OPERATIONS.
MOVED INTO CAMPBELL STREET WEST PERTH – SHARED OFFICE FACILITY. BRANCHED INTO NEW SALES AND KEEP SERVICE DEPT.
Store Locator 
1800 AIR CON