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Customer Satisfaction Survey Ford & Doonan value your feedback. If you have constructive suggestions for how we can improve our service, kindly let us know by completing the survey below. FORD & DOONAN CLIENT SURVEY "*" indicates required fields 12345678910 1. What branch you purchased your Ford & Doonan A/C from or did you have a service carried out?* Kardinya West Perth Canning Vale Osborne Park Midland Malaga Joondalup Clarkson Mandurah Bunbury Busselton 2. Please provide your name and quote ref no eg:64321 (found on your invoice) 3. Please provide us with your email address so we can respond to you, if you wish. 4. Why did you choose Ford & Doonan?* Professionalism and presentation Recommended for quality Reputation Cost Other Why did you choose Ford & Doonan - Other?* 5. How did you hear about Ford & Doonan?* Word of Mouth Previous Client Ford & Doonan Website Radio Televison Facebook / Social Media Google Search Print Media 6. Please rate the following aspects of service from our sales consultants on this stasfation scale*Very StatisfieldStatisfieldO.KDissatisfiedPlease contact mePromptnessPolitenessWillingness to HelpInformativeProfessionalismConsultationInstallationService 7. Please rate the following asspect of service from our installer on this satisfaction scale*Very StatisfieldStatisfieldO.KDissatisfiedPlease contact mePolitenessWillingness to meet your RequirtmentPromptness of completionCleanliness after completionLevel of Disruption 8. Do you feel*Very StatisfieldStatisfieldO.KDissatisfiedPlease contact meHappy with your decision to use Ford and DoonanHappy with the overall performance of your air conditioner 9. Do you have any further comment? 10. Would like our service department to contact you for regular service reminders? Yes No
